Acta Marisiensis.
Seria Technologica

Author(s):
Khadeejah ABDULSALAM A, Michael EMEZEIRINWUNE, Semilore Idowu TOFUNMI, University of Lagos, Department of Electrical Electronics Engineering, Yaba, Lagos, Nigeria
John ADEBISI, University of Namibia, Department of Electrical Electronics and Computer Engineering, Ongwediva, Namibia

Abstract:
The role of restaurants, canteens, other forms of eatery and food service outlets are becoming very big part of most economies at different levels. However improvement in customer experience while making orders plays a very critical role in having a smooth and efficient menu ordering process. This article presents a novel hybrid approach that tackles the challenges associated with menu ordering especially in the post-covid era; both from software and hardware perspectives. First, a web-application - powered by ReactJS and GraphQL, which enables order request anywhere at any time was developed. In addition, is the implementation of hardware with mobility feature on trips to the restaurant using two Arduino microcontrollers (transmitter and receiver). The result allows the user to browse through a catalogue, check-in and out on a Thin-Film-Transistor (TFT) liquid-crystal display (LCD) and deliver a seamless experience to the customer.

DOI: https://doi.org/10.2478/amset-2023-0008

Pages: 43-48

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